If you live in the European Union or the United Kingdom, you can cancel a new Premium subscription or a Premium gift within 14 days of buying it, for any reason or none. You do not have to tell us why.
You do not have to use the form below. Any clear statement that you have changed your mind is enough — an email saying so is fine.
How to tell us
- Email support@futureroots.app, from the address on your account if you can.
- Or write to us at FutureRoots Technologies Inc., 10 Sabine Cres, Winnipeg, Manitoba R2Y 2A5, Canada.
We will refund you by the same payment method you used, within 14 days of being told. If you asked us to start your Premium membership straight away and then change your mind, we will refund everything except a proportionate amount for the days you actually had it.
Model withdrawal form
Copy this, fill in the parts in brackets, and send it to us. It is the standard wording, and using it is optional.
To: FutureRoots Technologies Inc.
10 Sabine Cres, Winnipeg, Manitoba R2Y 2A5, Canada
support@futureroots.app
I hereby give notice that I withdraw from my contract for the
following service:
[FutureRoots Premium — monthly, annual, or gift]
Ordered on: [date]
Name of consumer: [your name]
Address of consumer: [your address]
Email on the account: [your email]
Signature: [only if sending this on paper]
Date: [date]What this does not cover
This is about paid Premium memberships and Premium gifts. Gifts given to a child's Future Fund are a different thing and are described in section 6 of the Terms of Service. Nothing on this page limits any other right you have under the consumer law where you live.