Downloading your data
From Menu → Your data, you can download a copy of what's yours, including your own photos, at any time. You don't need to close your account to do this.
Deleting your account
From the same Your data screen, you can delete your account. You'll be asked for your password first, since this can't be undone.
What happens to shared memories
Deleting your account removes your profile, your sign-in, and your own comments, reactions, and predictions. Memories, photos, capsules, and Legacy archive entries you shared with your family stay in the family's vaults, just no longer linked to you by name, and a sealed time capsule still opens on schedule. A FutureRoots Fund gift you gave, and any message with it, stays given, the same as any other gift.
Reporting a problem
If something is wrong, or something in your family's space shouldn't be there: on the mobile app, use Report a problem in Menu. On the website, use the Report an issue button in the corner of the page. You can also write to us directly at support@futureroots.app. We look at every one.